Shipping policy

 

Shipping Policy

Last Updated: [Insert Date]

Thank you for purchasing our digital products, including Lightroom presets and texture packs. As these are digital items, no physical shipping is required. Please review our shipping policy below to understand how you will receive your digital products.

1. Delivery Method

  • Instant Download: Upon successful completion of your purchase, you will receive an email containing a download link to access your purchased digital products. This email will be sent to the email address provided during checkout.
  • Account Access: If you have an account with us, you can also access your purchased digital products by logging into your account on our website and navigating to the "Downloads" section.

2. Delivery Time

  • Immediate Access: Your digital products will be available for download immediately after your payment is confirmed. In most cases, this process takes only a few minutes.
  • Email Delivery: If you do not receive the email with your download link within 15 minutes, please check your spam or junk folder. If the email is still not received, contact our support team for assistance.

3. Download Limitations

  • Download Attempts: You may download your purchased digital products once. This limit is in place to prevent unauthorized sharing of our products.

4. Technical Support

  • Download Issues: If you encounter any issues while downloading your digital products, please contact our customer support team at jontiwild@outlook.com within 48 hours of purchase. We are here to assist you in resolving any technical difficulties.
  • File Corruption: In the unlikely event that a downloaded file is corrupted or unusable, we will provide a replacement file at no additional cost.

5. No Physical Shipping

  • Digital-Only Products: As our Lightroom presets and texture packs are digital products, no physical shipping is involved. You will not receive any physical items in the mail.

6. Contact Us

If you have any questions or need assistance regarding your digital product delivery, please contact us at:

Thank you for your purchase and understanding. We appreciate your business and are committed to providing you with high-quality digital products and excellent customer service.

Note

By purchasing and downloading our digital products, you acknowledge that you have read, understood, and agreed to this Shipping Policy.